Does the transcript have to be verbatim, or can I submit a script?
A verbatim transcript will return the best results, and the caption file will require a minimal amount of editing, if any. If you submit a script, and the person on the video didn’t follow the script...
View ArticleI have a partial transcript for my video. Will that work?
If you have a transcript for a video, you need to have the transcript for the entire video. You can either clip or edit the video to make it match the transcript, or you can have the entire video...
View ArticleShould I submit my own transcript or use the automatic speech recognition?
If you want accurate captions with minimal editing in the WebCaptioning platform, an accurate transcript is definitely the way to go. The automatic speech recognition (ASR) transcription is not...
View ArticleOnce I upload the transcript and the media file, what’s next?
From the My Jobs page, the Status will change from “New Order” to “Alignment in Progress,” and finally to, “Awaiting QA.” This means the timing has been completed, and the next step is to do your...
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How do I check the caption file?
Go to the My Jobs menu. Once the Status reads, “Caption Files Ready,” you may follow these step-by-step instructions. Click on “Caption Files” to view the different caption files. You may enter each...
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How to perform a quality assurance check
Click on the “Check” button in the “Awaiting QA” column. If there are any timing issues that the system identifies that may need checking, they will appear in a column on the left side of the screen,...
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Can I have a copy of the transcript as well as the captions?
Sure. Simply download “Transcript” from your Caption Files list when the job is complete. To download it, you click on the blue hyperlinked description on the left side of the screen.
View ArticleHow do I upload captions to my YouTube video?
Download the YouTube caption file by clicking on the link from the Captions page. Extract the caption file from the zipped file. Go to your YouTube account and sign in Go to VIDEO MANAGER and find the...
View ArticleWhat if I need open captioned video?
You can either make your own open captions video by using our “Final Cut Pro XML” file and your own Final Cut Pro software, or you can request an “Open Caption Video” from WebCaptioning. If you request...
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Does WebCaptioning use any rules for breaking lines?
Yes, WebCaptioning applies rules to the way the caption text is broken up within a caption. The rules are applied differently to the different caption types, since some players display more characters...
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